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Contact and Address
Address | |
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Phone | |
Website |
Opening Hours
Monday | |
Tuesday | |
Wednesday | |
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Map and Directions
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5 Reviews on “IBC Bank”
About 40 people in line and only one person servicing us. Could have sworn I heard “ I’m switching to new bank” 10 times
Extremely poor customer service. Out of 3 tellers only one is handling customers.
For currency exchange MXN to USD, Clerk did review my bills and return me few back, stating bills were torn. No big deal so far, by the time Clerk hand me over the exchanged bills in dollars she left from her post and left me there alone, obviously service wasn’t complete if you agree with me. I started checking my given bills in return and found out that some were torn. I end up raising hand and voice to be attended again because again I was alone, like she knew I’ll find out. When she came back, she said “ohh, I cannot accept you those torn bills since you are not a customer with our bank”. Now you all know at this point how mad I was and she forced me to leave. I will return to file a complaint with the manager when he gets back in office.
I was there almost an hour and the person on charge very slow and not helping anyone, he expend almost and hour doing nothing,
I spoke to him and he didn’t care, his name was Rolando Barbosa.
Terrible service they don’t have any good service 1 hour for nothing was trying to do a new account and the guy there left like for 10 minutes poor customer service will not recommend this location