PNC Bank


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5 Reviews on “PNC Bank”

Average
2.6
5 reviews
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  • Marcia Trujillo

    17 people in line, 2 tellers, and two bank managers (I assume) on their phones. Compass bank changing its name but keeping its practices is like McDonald’s changing their name to Chick-fil-A and keeping the same attitudes. This bank is worthless and I hate that my kids student scholarships are linked to it. They are just as bad as Bank of America, if not, worse. The sad part is, people in the RGV don’t know what good is so they settle for this BS banking. The BBB should look into these types of banks. Oh and I know PCN deletes comments because this is the 3rd time we come. UNfortunately

  • K D

    Horrible staff with entitled attitudes. Here to close my account and they made me wait over an hour. They were calling in their regular customers and leaving me to wait. There is no way of knowing when you’re actually next. They pick and choose who to call in. ZERO STARS is a more accurate rating! Not waiting any longer…I’m out.

  • BigD W

    I wish there was a way to leave less than a one-star review. Personally, I have never had a phone call to this branch answered since PNC took over. They have lost any sense of customer service. I feel sorry for the employees who got stuck in this transition. I recommend the good ones go work at a bank that cares more for its customers. I waited almost three hours to see a rep when I went in.

  • Luci Pher

    My teller at the nolana/10th st location in McAllen Lesley Robledo is such a wonderful asset to your bank. She is a brilliant person that shines with positivity. She made my whole year. Thank you Lesley. Monica Rodriguez

  • Carmen Garcia

    Went in person for a bank card change, was directed to the reception to sign-in and write the reason why I was there. Waited less than 20 minutes, with two people ahead of me. Once I was called up they already had my new bank card ready. They promptly and efficiently attended me with no issues. Staff was very courteous. First time going to this branch, wasn’t crowded but probably because it was Monday morning.

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