Welcome to Chase Bank, a premier destination nestled in the heart of Memorial City, Houston. Our central location at, 9704 Katy Fwy, , Memorial City, Houston, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at =713-827-0438. Explore our offerings on our website.
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5 Reviews on “Chase Bank”
Called this bank asking a question to Donald the head of mortgage department. He threw a fit on the phone and was upset and appalled at my questions. I have never been treated so rudely before. I will never recommend this bank because of this interaction. Telling all my family and friends in Texas what happened. Not sure where his southern hospitality was but it sure was not anywhere near him.
I have been a business client for 20 years with Bank of America. Sometime ago. I went inside the banking center and lined up at the Business Client A few minutes later, the teller stood up pointed at me saying loudly, “one line only”. What a shocking treatment to the clients. I was shocked. If they did not want to open 2 lanes, it should have been cordoned off. The lane was clearly open and indicated it was for the business client. I didn’t want to make fuss so I moved to the other lane and waited. The person in front of me finished, gave me a sympathetic smile and said bye. I walked up to the 2nd teller, she looked up said “I am not ready”.
This was the worst experience for anyone to have at a banking center. The two teller were as rude as anyone can be. After 20 years I am leaving Bank of America.
I recently had a rather disappointing experience with Wells Fargo Bank that I feel compelled to share. I had diligently scheduled an appointment and arrived promptly, expecting to receive the service I had planned for. However, to my dismay, I was informed that another customer was being attended to, leaving me feeling like my time was being wasted.
As a customer who values punctuality and respects the importance of appointments, this experience left me frustrated and disheartened. I believe that honoring scheduled appointments should be a priority for any customer-oriented organization, especially a reputable institution like Wells Fargo.
While I understand that unexpected situations may arise, it would have been appreciated if alternative arrangements were made to accommodate my appointment or if I had been notified in advance about the delay. Clear communication is crucial in ensuring a positive customer experience, and unfortunately, it fell short in this instance.
In the spirit of constructive feedback, I would like to suggest that Wells Fargo Bank review their appointment management system and consider implementing measures to minimize such inconveniences for customers. This could include improved scheduling processes, better communication protocols, or more efficient handling of unexpected situations.
I genuinely hope that my feedback serves as an opportunity for Wells Fargo Bank to reflect and enhance their customer service, as I believe in their potential to provide exceptional experiences. I remain hopeful that future customers will not encounter similar frustrations and that improvements will be made to ensure a more seamless and respectful experience for all.
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Mayra Arizpe was a blessing. She helped me when I really needed the right information. I’ll always work with her. And first-community credit union.
The girls are always so sweet and quick. They make the process so much faster!