Chase Bank


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5 Reviews on “Chase Bank”

Average
2.6
5 reviews
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  • Andrés Medina

    As a long-time customer, I was shocked by the lack of customer service I received during my recent visit. When I entered the bank, I was met with a long wait time and no acknowledgment from the staff. When I finally reached the teller, they seemed annoyed by my presence and were incredibly dismissive of my requests. I attempted to ask a question about my account, but the teller was unable to provide any helpful information and seemed irritated by my inquiries.

    As someone who values good customer service, I was incredibly disappointed by my experience at Chase. It was clear that the staff members were more interested in rushing through their tasks than providing quality assistance to their customers. I left the bank feeling frustrated and disrespected.

    In the future, I will be taking my business elsewhere. There are plenty of other banks that prioritize their customers and provide the high level of service that I expect. I hope that Chase Bank can take steps to improve their customer service and create a more positive experience for their clients.

  • Lynda Loran

    Finally believe all the bad things I’ve heard of this bank. They can’t cash a check from their own bank without charging me $8 EVERY. SINGLE. TIME. But it’s free if I get a checking account with them which they ALSO charge for. They need TWO forms of identification AND again if you don’t have an account you need to go into the lobby which closes at 5 which is exactly when I get out of work so I will now have to wait until Saturdays to cash my checks. So incredibly disappointed.

  • Mike Jones

    Outstanding customer service.

  • ERNESTO GARCIA

    The SCAMMING Trumps say 👋 …

  • Shelley Cho

    They took forever to print a cashier’s check. Not the first time either. Plan for 30mins. The teller had the worst customer service attitude. He said I could wait or go to another location. I was the only customer in the lobby. So there was no rush. Eventually the order got cancelled as they were unable to print the cashier’s Check.

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