Welcome to First United Bank, a premier destination nestled in the heart of Texas, Lubbock. Our central location at, 6604 Frankford Ave, , Texas, Lubbock, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at =806-798-5800. Explore our offerings on our website.
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5 Reviews on “First United Bank”
Best bank I’ve ever dealt with!
I can’t believe the negative reviews on this Bank, I Bank here and have always had a great experience with them friendly courtesy and just great customer service and Gene Maxwell is the best of all he is great to deal with he always helps me out with helping me get my loan he just doesn’t say sorry can’t help you he goes out of his way to help you get that loan you need or want go see Gene Maxwell he’s there for you, he will do his best to help you Great Bank at least it has been for me I wouldn’t change Banks even if any other Bank offered me $5000 to switch over to them customer service is what’s important to me and I have never had bad service with First United Bank thanks guys and keep up the great work.
I have been dealing with this bank for 6 years never had any problems. Looking forward to deal with this Bank.
I opened a checking account last week. The spirit rewards app won’t let me log in, half the time the first united bank app won’t load, and I sat in the drive up window 15 mins before a snotty lady asked what I wanted then she informed me that the cash I’d wanted to deposit wouldn’t be deposited until maybe Friday but most likely Monday todY is Tuesday so I went inside and closed the account. I was told they was short handed but I was the only one in the drive thru and only one in the building and I saw at least 4 people inside the bank who worked there. Please sign me up to work with that kind of short handed!
It cost me $20 to close the account. I’m glad I just put in $100 I should have just put in the $50 which was the minimum actually I shouldn’t have put money in this bank at all! They have no fraud protection or credit reporting. The most interest you can make on any savings or cd is .3%
Do your self a favor and pass this so called bank. Your wallet will thank you!
My husband and I come to this bank every Friday. It doesn’t matter who we get in the drive window they never say hi or ask how he would like his cash back NOTHING! JUST RUDE, when we can hear them saying hi to others but not us. Unprofessional, lack customer service, and just plain rude!