First State Bank


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5 Reviews on “First State Bank”

Average
2.8
5 reviews
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  • Carlene Bullock

    Always good ppl n good service!

  • Shelby Wagner

    Fantastic customer service, Whenever I call or interact with any employee it has been a helpful and great experience. I also appreciate their stride to bring more functionality to their members via the FSB app. Please know that I am leaving 5 stars for my interactions with your fantastic representatives! Keep up the great customer service!

  • Matt Hopson

    I have banked with First National for years with no issues. Service has always been great. First State bank has been in charge for a day and I am less than impressed to say the least. Has been a major inconvenience so far.

  • Bekah Rob

    If I could zero stars I would but only to one employee. I’m newer to the area but have come in several times over the past 3 months and I’m disabled. I’ve tried to go to the desk at the end due to it being shorter but the woman behind the desk is almost always asleep. Once I came in and I woke her and she did not help me instead she sent me to another station. All of the other employees seem friendly and helpful but why is someone being paid to sleep? Please move her from the handicap desk. This is against ADA compliance.

  • Brittany Zaruba

    Unfortunately had my first bad experience with someone who refused to give her name…. drive through. The name plate in front of her said Cheyenne, but my dad was trying to make sure it was her name.

    So my mom just switched over completely to this bank. She filled it the paperwork with her and my dad’s info. My dad attempted to deposit his check minus $100. She stated he wasn’t on the account. My mom, over the phone, insisted he was. My dad told them just deposit the whole thing. This woman said they can’t deposit his check into the account without the account holder present! 🤦‍♀️ Maybe so? I’ve been depositing my grandma’s checks for years without her present. The lady was over all rude and the way she said “yall have a blessed day” was totally unnecessary. Very child like and snide.

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