Welcome to Wells Fargo Bank, a premier destination nestled in the heart of Wyoming, Cheyenne. Our central location at, 3600 E Pershing Blvd, , Wyoming, Cheyenne, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 307-433-1273. Explore our offerings on our website.
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5 Reviews on “Wells Fargo Bank”
How do you guys not know how to answer your phones all day I have someone trying to get an account with my information and y’all don’t answer and you say your a Helping Business this can’t go on I bet HR or the big boss would love to here about all theses bad reviews
I went to this branch to get a paper notarized. No notary was available so I was told
to come back in an hour. I return and the teller says she will squeeze me in before a 130 appointment. The notary tells me it will be an hour or so before she can get to me. It was 1:17. Really? That is horrible customer service.
If I could give this branch 0 stars I would. This branch is so unprofessional and the tellers are rude. This is just the beginning of my complaints as I am not going to throw it all on this review as I am reaching out to corporate and filing formal complaints but April 3 the Service Manager Michelle Mickey and Personal Banker Justin Johnson were completely out of line and rude. And then today May 7, Melody was out of line in how she talked to me. Like I was her child and not a customer. I have photos and evidence to back up the complaints and treatment I received at this branch. All of which is being submitted to corporate. This place needs a reality check in how to treat customers. I am currently looking for a new bank as this one is absolutely horrendous in their treatment of customers.
Nothing to do with the branch itself, but I HATE the new ATM!!!!!!!!
I have NEVER had so many problems with loading cash deposits into the machine!!!!
The ATM at this location has been down all week and I need cash. I know this has impacted lots if people because 3 ATMs near the bank were out of cash. Their online hours show they are open at 9 AM but no employees were there at 9 AM. I’ve been banking at this location for 16 years. They used to have great customer service but ever since COVID, their service has been horrible. There have been several times when they’ve been closed during hours they have posted as being open online and on their door. Ridiculous!