Welcome to First Cash Pawn, a premier destination nestled in the heart of Far North Dallas, Dallas. Our central location at, 13331 Montfort Dr, , Far North Dallas, Dallas, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at =972-980-8249. Explore our offerings on our website.
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5 Reviews on “First Cash Pawn”
The customer service needs much improvement. Guest should be greeted especially when staff is just sitting around NOT busy at all w only one other person in the store. Does not give friendly energy and will be spending my money else where. You would think if someone come to the counter WHERE GUNS ARE BEING SOLD YOU WOULD WANT TO INTERACT WITH THE CUSTOMER NOT ONLY TO HELP BUT TO SELL . yes it’s a pawn shop but it’s still a shop so I expect your employees to be willing to sell. Walked in and out without anyone saying a word. Other locations however greet you in and out and ask if you need help finding what you are looking for.
I have purchased a few items from this place. I guess I don’t learn easily, each time the items were damaged in some way it’s not easily detected. When I would ask if I could trade the items for something different and pay the difference, I was rejected. They are quick to point out it’s sold as is. They should be honest enough to point out the problem with their products and their return policy. The manager a young Hispanic lady has no clue about customer satisfaction and retention. Never will I step foot in that place again. Super unsatisfied.
Very disappointed with the service of this place. Took my daughter to sell her viola that she has had for 3 years and cost over $1200. Great condition came with bow and accessories. She had wrote on the shoulder strap and the guy says sorry not interested. I asked him why and he says we don’t take school items. Ummm excuse me!!?? I don’t know what clientele they have there m, but to make an insinuation that my daughter’s viola was from a school. How dare you! Would never recommend this place!
I have purchased several weapons from this store, and my brother has also we have never had a problem, the store is always clean and the employees are always friendly and great you.
Manager greeted me as soon as I came in. Store is clean and set up well enough to view items and navigate store. Far less cluttered than other shops I’ve been to. Good selection of tools, movies, audio equipment, TV’s and laptops.