Welcome to PNC Bank, a premier destination nestled in the heart of Texas, Allen. Our central location at, 829b W Stacy Rd Ste 100, , Texas, Allen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 469-675-5623. Explore our offerings on our website.
Optimize your visit with precise navigation using coordinates, Latitude 33.1294235, Longitude -96.6618701. Simply click the Map Directions button for seamless navigation. We’re here to guide you every step of the way.
5 Reviews on “PNC Bank”
I came to this bank to set up estate accounts for my recently departed parents. I spoke with Jay Bowen, and he helped me take care of everything. He was professional, and sincere in how he worked with me and worked hard to make it an easy process. Jay was wonderful to work with and I would recommend this location to anyone. I had recently gone to the Irving location and they did not know what they were doing. Jay made it a very smooth process. I appreciate it very much and hope to continue working with PNC and Jay for the foreseeable future. Thank you. Balduino (Nino) Arzon.
I went here with my wife to get a joint account opened, I really liked how
PNC employees helped us with their friendly nature and answered my every question. Our work was done in no time. We also got good offers on credit card and they also gave us some goodies 😊 …
Rushed to this branch to do a transaction without an appointment. An employee called Tian Jin helped me timely. He was super nice.
They cannot deal with customers when they actually need service but insist on calling when account goes negative for the first time in years of service with this bank.
Three stars because I have no issue with the branch. While trying to reset my password on the app, I was prompted to call customer service. PNC makes this process easy; go through simple prompts, and there was an agent on the line within 3 minutes. Delightful! However, the agent was rude and unresponsive. There was dead air when I asked questions. She finally tells me that I have to go into the branch to resolve my issue. Naturally, I asked why; she repeated, “You have to go into the branch.” I asked her in various way WHY, and I was very courteous. After asking for the fourth or fifth time, she said, “I can’t tell you. You have to go into the branch.” She mumbled something that resembled “bye” and disconnted. I then tried using my PC for the password issue. I was able to do a password reset without a problem; there were no messages or alerts on my accout. What has happened to customer service?!