Welcome to Prosperity Bank, a premier destination nestled in the heart of Original Downtown, Plano. Our central location at, , 1201 14th St, Original Downtown, Plano, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 972-461-7840. Explore our offerings on our website.
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5 Reviews on “Prosperity Bank”
Don’t use this bank if you want to send more than $500 dollars over PayPal or any phone apps. Also don’t use if you’d like to withdraw more than $2000 as they didn’t have enough cash in the bank (I know) to let me do my withdrawal.
Have always left this bank frustrated. Long wait times even when nobody else is in the lobby, it just seems like simple things always tend to take a long time across the board at these banks. Have also not been impressed by the technology or lack there of using online baking.was never able to get logged in, despite having the branch set up the application and was way more complicated than any other bank. I’ve used before. Will be taking business elsewhere.
The lending department of Legacy Bank has been helping my clients in getting their loans. The staff has been helpful, professional, and courteous and I truly appreciate that. Thank you Legacy Texas Bank!
This bank will NOT break a $20 bill without an account number or a drivers licence. All other Better banks provides change with a smile.
This place used to be a good bank/credit union, all the way through the merger with Legacy Bank. The acquisition by Prosperity Bank has turned it i to a soup sandwich. Horrible customer service, untenable waits in person or over the phone. Error after error, causing issues with direct deposits, automatic payments, etc. Employees from Legacy Texas will willingly attest to bad culture, switch to an antiquated software system with minimal training and their desire to find alternative employment.
The mobile app and web site are so bad as to be almost unusable.
Long waits in the lobby due to people here to close their accounts. I would expect their net deposits to be only slightly higher than before acquisition…having lost all of the LegacyTexas customers.