Welcome to Wells Fargo Bank, a premier destination nestled in the heart of Texas, Sachse. Our central location at, , 7900 Woodbridge Pkwy #179, Texas, Sachse, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 469-838-4811. Explore our offerings on our website.
Optimize your visit with precise navigation using coordinates, Latitude 32.9928398, Longitude -96.5717086. Simply click the Map Directions button for seamless navigation. We’re here to guide you every step of the way.
5 Reviews on “Wells Fargo Bank”
Although this location has limited banking services, I’ve utilized it a few times in the past. However; I had a very unprofessional experience with Garrett during my last visit. I informed Garrett that I needed a Cashiers check and asked if my daughter could use their restroom as we had been waiting some time for assistance. Garret stated NO our restroom is for Employees only….WE suggest our Customers use the Coffee shop restroom down the road. I informed him that during a past visit a Banker allowed my daughter to use the restroom. After hearing this he stated….well that must have been a manager…I requested to speak to a Manager and he stated that the Manager is gone for the day. I requested that he call a Manager…..after talking to someone for about 5 to 10 minutes…he said his manager said NO. I left to take my daughter to a restroom at another location. When I returned, Garrett was talking to another Banker and stated would you like that Cashiers check now…I stated that I would not need his services and would like assistance from the other Banker. Also, I suggested that Garrett read the online reviews for his office. He stated that he does not look at the reviews. In my opinion, Management should address the poor Customer service issues provided by some individuals at this location. What should have taken 5 to 10 minutes ended up taking over 30 minutes…a TERRIBLE experience. PLEASE DO BETTER Wells Fargo and REVIEW the VIDEO!
Came here to get 2 documents notarized and both were dated incorrectly by Garrett. When mentioned that he made a mistake he did not even apologize and blamed me for not telling him the importance of not making a mistake. How does that make sense? Every document should be seen as important and dated correctly no matter the circumstance. Manager (woman) also met us with an attitude which was completely uncalled for – when we asked if they could reprint the document, as it was Garretts mistake to begin with. We left with no apology or admission of their mistake. Will be taking my business to a Wells Fargo that is out of our way to avoid such arrogance. It was as if they were tag teaming against us.
Horrible experience. It’s 100 degrees in Texas. This is the second time my husband a black man was advised about making a deposit outside! He informed the same lady that it was hot side and he didn’t feel safe considering the amt. He is a business owner! Why is it a issue for him to make deposits inside of the bank. I have called the bank several times to speak to the branch manager and no one answered the phone!!!!Please inform your employees that depositing money in the ATM is a optional to your black 🖤 customer not a priority!!
I am sad to see the negative reviews of this branch because I use their outdoor atm seamlessly on a regular basis and both times I actually had to go inside the building for help I was greeted by a very sweet woman who actually even recognized me the second time and welcomed me back after having gone months between actually entering the building. Both times I entered, the manger was available and able to help me right away and made every transaction quick and easy. Their facility is also always clean, tidy, a lovely cool temperature and very calm.
I’ve been to this branch twice. The first time, I was trying to set up bank accounts for my kids and the banker didn’t know how to do it. So strange. The next time, I was trying to deposit some checks, a money order, and some cash and …