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5 Reviews on “WyHy Federal Credit Union”
I am delighted to express my utmost satisfaction and gratitude for the outstanding service provided by my Member Service Advisor Samantha Martinez at Wyhy. Her commitment to excellence has truly made my experiences exceptional.
From the moment I became a member, my Advisor has consistently gone above and beyond to assist me with various financial matters. Her expertise and dedication to ensuring that all my concerns are addressed promptly and effectively have made a significant impact on my confidence in the credit union.
Not only does my Advisor possess in-depth knowledge of financial products and services, but they also demonstrate a genuine willingness to help and guide me towards making informed decisions. Their friendly demeanor and approachable nature create a welcoming atmosphere, making every interaction a positive and stress-free experience.
What sets Samantha apart is her proactive communication and willingness to take the extra step to ensure my financial needs are met. Whether it’s resolving a complex issue or providing guidance on optimizing my experience, she consistently exceeds my expectations.
I feel fortunate to have such a dedicated professional at Wyhy who genuinely cares about the well-being and satisfaction of members. I wholeheartedly recommend my Samantha Martinez to anyone seeking exceptional service and a personalized experience.
Thank you, Samantha and Wyhy for your outstanding commitment to excellence. Your efforts have not gone unnoticed, and I am truly grateful for the positive impact you have had on my experience.
I worked with Brittney on my mortgage loan. I can’t even tell you how great the experience was! I talked to several different lenders and WyHy offered great rates and loan terms, and by far the best customer experience. Brittney was happy to answer all of my (many) questions and was very upfront and honest throughout the entire process. Brittney and the WyHy team also always did what they said they would do when they said they would do it, which was very refreshing. If you are looking to purchase a home, I couldn’t be any more confident in recommending WyHy!
Samantha was amazing. From the very first phone call and email, she was extremely helpful. Samantha responded to every question with thorough answers and in a timely manner. I really appreciated her upbeat attitude and personable approach.
Samantha was very responsive and did a great job helping me refi my vehicle. The process was painless, easy and fast. She got my loan signed and closed in 3 days. Thanks Samantha.
When I purchased my new vehicle a Denver dealership, I have never heard of “WyHy” despite living in Wyoming my whole life. The dealership brokered many different lenders and offered me a financing package for my new vehicle at a fixed 3.9%! I was was elated. Then recently my wife and I were needing a large mortgage for a new home in Salt Lake. The problem was, I am self employed and not a W-2 earner, so applying for a conventional mortgage through various builders and their lending incentive discounts was really discouraging us because a couple of them flat denied our loan request because we did not show a positive healthy taxable income on our tax returns (nor did I have a W-2 statement). To make matters worse, I have a good CPA that drives my taxable income into the negative each year, and my wife is a stay-at-home mom, so literally there was no income to show to qualify for a mortgage. My wife and I were very discouraged and after 6 months of looking at houses and applying for various mortgages with no success, I thought I would contact “WyHy” as a last ditch effort to get a mortgage since I already had a two year positive history with my vehicle loan (despite our Realtor telling us he never closed a transaction with a credit union because every Client he had that tried to use a Credit Union got denied because as he said ‘Credit Unions are notorious in scrutinizing in their loans’). And I am sure glad I did!
I spoke with Brittney Wagner-Tapia, WyHy’s Mortgage Loan Originator in Cheyenne, and even though she could not make me any promises, she assured me she would look into our request because WyHy was supported by the “The Servion Group”, which upon learning, was a very large diversified financial services company that is committed to supporting their partner institutions like WyHy, and Brittney mentioned they do over 1000 mortgages a month with their partner institutions. With that kind of volume, I felt hopeful they could potentially get it closed. After sending them my negative tax returns, bank statements, and a P&L, I began to feel anxious about the process, and thinking I would just get another inquiry and credit rejection; however, I was stunned when I was contacted to go ahead and bind my homeowners insurance quote because they were ready to close it a few weeks later. Wow! I could not believe it! My wife and I began to celebrate and pack!!! A week later, they closed it successfully without a glitch. My wife and I are now living in our dream home in Salt Lake, driving a new vehicle we bought from a dealership in Denver, which was all made popular by a small credit union in Wyoming with a funny name.
I believe I could have called a 100 different banks in the USA, and after telling them I am self-employed with net operating loss tax returns, I am certain not one of them would have returned my phone call. Mortgage brokers/originators run from mortgage requests like that. Paradoxically, they love W-2 income mortgage requests because those loans are easy to process. But not WyHy and their giant partner Servion! They did what no mortgage broker/originator can do — they get it done regardless of the applicants earning status — BECAUSE THEY CARE!
If you live in Wyoming, or any surrounding state and you need a vehicle loan or a mortgage, especially if you are self employed, run to WyHy (don’t walk). They truly made our dreams come true with this home purchase, and I will continue to give them me and my families business and I will continue to tell everyone I know about Brittney and WyHy. They truly deserved it.