Welcome to Prosperity Bank, a premier destination nestled in the heart of Texas, Grand Prairie. Our central location at, 215 N Carrier Pkwy, , Texas, Grand Prairie, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 972-461-7854. Explore our offerings on our website.
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5 Reviews on “Prosperity Bank”
PLEASE PLEASE READ THE REVIEWS AND BELIEVE THEM. I read them but definitely wanted to give them the benefit of the doubt and have been extremely disappointed. The customer service is ok nothing special, the young lady who assisted me was respectful. Now as far as the banks policies it’s absolutely the worst bank in the world never in my life have I had to deal with such stupid “policies” .Absolutely trash stay away from this place.
Leaving a review for this location specifically. They were unprofessional, condescending, incompetent, and even had poor hygiene. Not even going yo explain what they did it’s not worth my energy and they’re never going to get it right anyways
Do not recommend coming here to actually bank. Manager is rude and the employees seem lost. Only thing I recommend using is their atm. None of the actual people at this particular location are helpful. All other prosperity locations I’ve never had an issue until this one.
I had to choose one single star because there isn’t an option for 0 stars. Had been with them for over nine years and saw them change bank names like underwear. I got hacked over 4 times resulting in my account being suspended, leading to more trouble with my atomized payments. This fourth time I had to wait almost a month for my replacement card to arrive. I had to personally drive over to make those payments in cash. Went to their location on Carrier in Grand Prairie and was met by some monotoned individual trying out customer service. He never showed any sympathy or friendliness towards me whatsoever. And when he finalized the cancellation and I was walking off, he literally single-clapped sarcastically. Yes, I did notice that bit. So glad this is over. SMH
Worst branch I have ever had the misfortune of banking with and I would advise driving 15 minutes out of your way to go elsewhere. One of the tellers actually called the police on me for no reason. They showed up, talked to me and left without incident. Hopefully that guy no longer works at Legacy.