Welcome to Extraco Banks Gatesville, a premier destination nestled in the heart of Texas, Gatesville. Our central location at, 2501 TX-36 BUS, , Texas, Gatesville, United States, reflects our dedication to delivering top-notch services with convenience in mind.
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5 Reviews on “Extraco Banks Gatesville”
I just want to share with you how awesome Haley Rutledge is. She has gone above and beyond to help me with my banking needs. She has helped me tremendously and I just really appreciate her so much! Extraco you definitely hit the jack pot with her. Her customer care is top notch!! I know she will help me in any way or at any time. Thank you so much Haley, you have earned employee of the year in my book.
I usually dread having to go to the bank and make changes to accounts and get new debit cards. However, today I went to ExtraCo and Keeley helped me with all of that. She was very knowledgeable, courteous, and made the whole interaction seamless and pleasant. It was nice getting to know her and I love the new building.
It was such an easy process to open an account. Nathan did such a great job on helping me open an account. I love how they run things here and am happy to have a bank account here.
Keeley is the most personable, professional and helpful person at Extraco. She made my experience so easy and I really enjoyed her friendliness ! Kudos to Keeley Thomas!
The Gatesville and Copperas Cove branches are the worst for car loans and general services. Over the course of a few years, they have shunned us on all requests for unjustifiable reasons. The latest is a single torn 20 dollar bill I had that tore in the wind on my farm and I could not find the other half. The teller told me it had to be 75 percent intact, according to “their policy”. Nevermind trying to help me with my problem by referring me to the FED, who will replace torn bills on a case by case basis. I finally got a good service provider to usurp the Gatesville branch teller on this ridiculous encounter. Then two years ago, when interest rates were low, I went to the teller at Copperas Cove Extraco, and they refused to deposit an 8000 dollar credit card convenience check with 0 percent interest. They told us it was their “policy” not to accept these kinds of checks anymore. Hold and behold, I did not accept this bogus garbage, so I went to their auto teller machine on the lot and it accepted it. They refused to explain this flaw in their “policy” either. And online banking on the phone application will also accept because I have continued to do that. And then, after financing a car for three years and paying in full, they refused to finance another. Just more of the same garbage we’ve come to expect from Extraco. I got the new vehicle financed immediately elsewhere. So now they’ve cancelled our account because of my abrasive attitude with Them in Gatesville for never even trying to apologize to me for the 20 dollar bill fiasco. It is good we are now with another bank who really cares about all their customers.