Welcome to Cadence Bank, a premier destination nestled in the heart of Texas, Gatesville. Our central location at, 905 E Main St, , Texas, Gatesville, United States, reflects our dedication to delivering top-notch services with convenience in mind.
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5 Reviews on “Cadence Bank”
2 things happened. One I went in to open a CD and Kimberlynn helped me. She is amazing and smart and showed me everything I needed to know and then some! She made me want to bank there!
#2…. I called bc I had a complaint and the Bank manager called me back and I told her my complaint and she took me serious and treated me with respect. Well, turns out I was wrong and misinformed. She ended up calling me back and told me what had happened. I quickly apologized and told her thank you for the follow up! She was so professional when she could have really rubbed it in my face! My friend and I will be going to this bank now and I suggest everyone give this bank a chance! I really appreciated how they handled everything from start to finish! PLUS they have the best CD promotion…. 5 months for 5%!! It is the best I have found!
Best banking experience, Mrs. S. Swanson has been a great helper, whole place/staff very friendly. Highly recommended.
I went to the drive through to deposit a check. The teller was so rude. She didn’t address me with one single word – “hello,” “thank you for banking with Cadence,” or “have a nice day,” nothing. I’ve never had a bank teller that refused to say anything to me at all. A terrible representative for the bank. Her job should be on the line.
If I was able I would give this pos bank zero stars. Not the local branch employees. No real notice on transfer from national to them, dont get the new cards out in a timely fashion. On top of that they canceled my cards and I still have yet to receive my new ones. I’ve missed payments on bills and my car ins because I can’t access my OWN flipping money. Using my bank account doesn’t even work, the payments are declined. And I’m not excited about getting my cards because my mother’s card doesn’t work half the time anyway and is declined even though there is plenty of money. What a worthless bank
This bank is absolutely garbage. I have had at least one problem with them every month since they took over from national. If you call them it’s never their fault or nothing they can do. Example today 4/22/23 I deposited a check from my family’s ranch account to my account, both accounts are at the Gatesville cadence office, and they can’t have the money in until Monday. They said if I had done a transfer it would have been the same day. What is the difference when both accounts are in the same bank. I will be closing my account with them the next day I have available during the week. Highly recommend you consider a different bank with better customer service. One that isn’t so large that they can just treat customers how they want.