Welcome to Navy Federal Credit Union, a premier destination nestled in the heart of Texas, Killeen. Our central location at, 3210 E Central Texas Expy Ste 404, , Texas, Killeen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
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5 Reviews on “Navy Federal Credit Union”
I applied for a loan here my information was messed up by my helping members at the branch and they set me back about 2 months ruining my chances at a promotion and more. I’ve been banking for a while with navy federal this is by far the biggest mistake they have made. I would go to any other branch because they have working brains
I had online issues so I decided to go in person. The customer service desk lady was very rude when I was trying to pay off a loan. I get sent through the tellers line to explain my issue and lack of knowledge in knowing how to solve the problem turns into rudeness because she was rushing to push me through. It would make more sense if they could sit down with me the same way they did when I got the loan. What a waste of my time, I’m back online figuring out myself.
I was going to become a member and being a Vietnam veteran they asked if I had an honorable discharge. I told them when I first got my dd214 it said honorable medical discharge. Then when I asked the military about the 4 months and days pay that they owed back in 1975, they changed my dd214 to failure to meet enlistment standards. So they wouldn’t have to pay me! Anyway Navy federal said if I didn’t have an honorable discharge I could not have an account there. Does that beat all, a man volunteer to go to war and this people tell me I’m not worthy! Well they can keep their bank and I would suggest no one should bank there!!!!
Love the bank and most of the representatives but theirv phonec automation sucks. It’s put in place to waisted time. And when you file on anything it’s like being in thec military you are initially denied period. Andctgey don’t tell you they’ll vd3nievitcandcsendcyou a letter later… it has gone from great to so-So!
There was a very heavy set light skin girl at the front who acted like she owned the bank. Very snotty attitude and didn’t even greet me when I came in. I don’t even know why Navy Federal employs nasty people like this. Maybe she hates her job or just hates people in general. Very bad representation of the credit union. Seriously, her attitude was so bad I am considering changing CU’s. Even her little minion next to her didn’t welcome me when I came in.