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5 Reviews on “Chase Bank”
Closed with no explanation, with a security guard there to keep you out and provide you with no information. No close sign. There is a single benefit of working with Chase – they have branches everywhere. Without that benefit, Chase is quite literally the worst possible bank to work with, so props to this branch for making that happen.
I love chase but this branch is the slowest service since they merged another nearby branch. I would go somewhere else but this is my closest branch.
I scratched my suv on their self service ATM with the narrow pathway with concrete divider that was on your blind side.
This Chase Bank is Horrible!!! To start my clerk had the situation handled and was communicating well. All of a sudden some gloomy looking women jumps in the conversation and is immediately speaking with an attitude while I’m just trying to get clarification on the situation. She needs a nap or something cause she looked wore out and the attitude and energy was so nasty. Eww, chase bank do better because her energy transferred over to the clerk who was helping me in a matter of seconds. So Glad I don’t bank with them but if you do , avoid this location at all costs . They might as well close this location solely based on the womens demeanor. Get her out of customer service asap and behind a computer with no interactions with people because she seriously lacks social and communication skills and I’m sure many other skills as well just based on her dirty sulky attitude. Clean it up
Went to chase during my lunch break to speak to a Chase associate that could help me set up the Chase phone app since it didn’t recognize non of my credentials when I was trying to do it myself. The lady there told me that I needed to set up an appointment and I thought that was kinda weird since I was the only one there yet no one could help me. So I left and been calling for 3 days and no one ever picked up the phone. I then started reading the reviews and that’s all it took for me to call another location which was the total opposite of this branch. This branch needs better management is all I’m going to say because it always starts from the Top down.