Welcome to Bank of America (with Drive thru ATM), a premier destination nestled in the heart of South Side, Houston. Our central location at, 3704 Old Spanish Trl, , South Side, Houston, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 713-746-3300. Explore our offerings on our website.
Optimize your visit with precise navigation using coordinates, Latitude 29.7017702, Longitude -95.3608714. Simply click the Map Directions button for seamless navigation. We’re here to guide you every step of the way.
5 Reviews on “Bank of America (with Drive thru ATM)”
ATM doesn’t dispense cash for transactions, but BOA claims it completed the withdrawal.
Look at the other reviews on the ATM. Just more fraud from BOA
The staff here is amazing!
I had an incredibly difficult time with a large transaction at another location. I called and spoke to Ms. Rocelyn who was very knowledgeable and is great at de-escalation(I was already frustrated because the location on Federal’s staff is completely unable to do their job). She assured me that they would be able to resolve this issue that kept me in town an extra night.
When I got there Ms. Rocelyn was busy but she’d already informed Ms. Yvette of the issue and she got right on it to assist me.
Ms Yvette worked quickly and just when i thought we were done, we hit a roadblock. Instead of dismissing me she called over Mr. Jose and they put their heads together to resolve my issue.
Mr. Jose took us into an office and verified some info. Completed some setup and BOOM! transaction complete.
There were only 2 tellers but they served about 50 people in the hour we were there! They’re quick, friendly, and know what they’re doing
I don’t know the “standard” for BofA customer service but they have to be surpassing it. Amazing experience here. The branch manager should know that they have an exemplary staff!
We had great experience in here! When we step in to the bank, a nice gentleman greeted us with warmly smiles. Then a staff named Joycelyn who manage our application of open account , she demonstrated her job professionally. She’s very helpful, even to customers who are not local citizen. It’s nearly closing time on Saturday, she still explained the related terms and conditions to us patiently. They did deliver better service when compared with other branches of BOA.
Went here to open an account. Michelé was the best! She took her time to explains things for my situation. Highly recommend Michelé!
What is the point of having drive up ATM’s if they’re all out of service? There’s one toward the front that you have to park and walk up to in order to use. It’s not always safe to do that and weather isn’t always the kindest. I’ve never heard of this happening at any bank.