Navy Federal Credit Union


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5 Reviews on “Navy Federal Credit Union”

Poor
2.2
5 reviews
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  • Lisa Williams

    I have visited this branch many times and it must be the slowest Navy Federal I have ever visited. They have a lot of people walking around from the back and some of the desk but always only have two tellers and the line is to the door and beyond. You would think someone would open another teller window to get the line down. The ATM line is always a wait it seem no matter when you go. I guess I am just use to better customer service.

  • Rashidah Davis

    Terrible location long wait time for everything, no urgency to help !

  • Irving Asagh

    This is the only bank I know that allow third parties to forge your signature and cash a check issued in your name , like how do you allow that?, and the bank
    That issued the check to me has disputed , it’s been over 4months and navy federal is yet to respond , I will be filing a civil suit against this bank , this is a clear case of fraud and negligence to a victim of fraud / theft

  • Mya Reeves

    Used to have two ATMS – now have one. Used to be able to get money out the ATM with Apple Pay, now you can’t. My only gripe with Navy Federal is how hard it is to find ATMs, especially out of state, and the fact that almost none of them seem to have Apple Pay. I came here because I always was able to use it and now I drove here for nothing. The purpose of me having a bank account is convenience. Then, I ask for $160 withdrawal, they gave me $60. Glad I checked or I would’ve 30 driven 30 minutes away both ways with no money and no options. An ATM wouldn’t have done that. Exploring other options.

  • D'Andra Walker

    Went today and had a great experience. There were quite a few ppl there right when it opened but they were very organized in finding out what everyone needed and navigating us to the appropriate line. Thank you for your help Debra!

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