Welcome to Bank of America (Lobby Service Only), a premier destination nestled in the heart of Texas, Bellaire. Our central location at, 5133 Bellaire Blvd, , Texas, Bellaire, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 713-295-5700. Explore our offerings on our website.
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5 Reviews on “Bank of America (Lobby Service Only)”
Absolutely do not understand BOA staffing. Two tellers (in a lobby access only BOA). With 4 individuals at the front of the store greeting asking how they can help. When you inform you’d like to withdraw cash they direct you to the back (as if you were not already headed in this direction).
Seems obvious if you are going to remove tellers for drive thru service and only allow lobby tellers. Maybe provide more than TWO tellers to provide service for the entire store.
Seems simple I know.
But sometimes people in management seem to not grasp simple concepts.
For reference, the photo is the line of people all attempting to be serviced by TWO tellers. Not pictured, the two other suits whom were greeting.
I recently opened a checking account at this branch. I had an excellent experience with Blanca Gonzalez. She answered all of my questions and was extremely helpful in the process. Yes there are some wait times but that’s to be expected with the government mandate of social distancing. If you go or need help ask for Blanca.
This is not a bank, it’s an anti bank. Do you belong to Bank of America and have any banking needs whatsoever? Well go somewhere else, because this location will 100 percent find a way to not make it happen.
First of all, you will wait in line forever. When it’s finally your turn, a dour, angry, unhappy person will ask you what on earth you’re doing there and how dare you bother them today, peasant.
Do you need 50 one dollar bills? Well too bad, we don’t have any. Yes this has happened to me more than once. Do you need a cashier’s check? Too bad, the machine is down. Oh you’re back for it? Well too bad, the one employee who does that isn’t here. Oh, the machine is up and the person is here? Well guess what buddy, we can’t do it in one transaction with your debit card. Oh no, you’ve got to fill out separate forms and do separate transactions, and you’ve got to get back in that long line in between. Haha! Peasant!
I never come here without thinking about the goblins in Harry Potter. They will make you feel little and small and treat you with smug self satisfaction. It’s not “Can I please have your account number?” It’s, “Ma’am, you need an account to do that here!” Well duh, here’s my debit card. It’s not “Can I please see your ID?” It’s, “Ma’am, you need a picture ID for that!” Well duh, here it is.
Meanwhile the Chase across the street does what I want, efficiently and with a smile, always.
They need to clean the bats out of their belfry. I’d rather walk across hot coals at 4 in the morning in 3rd ward than step into this God forsaken place
This location is the ABSOLUTE worst bank i’ve ever been a part of. I own a check cashing business along with multiple other businesses, and I have to go to many banks per day, and I have never seen a worst bank. Yall suck bro. S U C K. So does the other branches.
Worst bank ever. 20 people in line with one teller. Bankers here know NOTHING and just call the 1-800 number and parrot back the info.
Do not use this bank.