Welcome to Bank of America (with Drive thru ATM), a premier destination nestled in the heart of Texas, Humble. Our central location at, 9460 FM 1960, , Texas, Humble, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 281-548-3700. Explore our offerings on our website.
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5 Reviews on “Bank of America (with Drive thru ATM)”
I made an appointment for 1:30am. I arrive at 11:25am. One of the employees tells me they are a bit behind in appointments but I should be assisted soon. I literally sat over 1 1/2 HOURS waiting. This is absolutely unacceptable and extremely unprofessional. I’ve never had this problem at any other bank. HIGHLY DO NOT RECOMMEND. So frustrating
This is by far the best costumer service I have ever received by a Bank of America employee . Thank you Betty and Monique for making our visit very pleasant. All our questions and concerns were answered. Also I did not get the lady name who greets at the door but she was also very nice and welcoming. Highly recommend coming here ☺️
This location no longer have a drive thru like many others. Not sure why… Lobby service is good.
This review comes solely from the service I received from Ms.Tasha. I had visited this BofA after leaving extremely frustrated from the Valley Ranch/New Caney location. I went in for a business account at Valley Ranch and the first person to help would not allow me to speak to anybody other than her or a teller, because there was “nothing anyone could do…” Well to begin I had a question for a manager, not the greeter, so when I’m looking at the manager who doesn’t even turn an eye to me and this woman is being a “human wall” between the manager and I became frustrated. I personally, would not have minded if the answer was still a “no” from the manager; however, the fact that I couldn’t even talk to the woman who was only a few feet from me was upsetting. I was there with my daughters on a hot day and I am expecting so I honestly don’t have the time to be going back and forth. Instead I left, which I am SO happy I did. When I got to the 1960 location, Ms.Tasha greeted my girls and I right away and offered us a seat while she finished up with who she was helping at that moment. Once it was my turn she was able to answer all of my questions and even provided me with more help than what I went in for. I truly appreciate her because people’s time should be respected and as a mother and business owner my time is limited. As a client, you want to feel respected and heard from anyone you’re doing business with. So for that reason I will always go to this location even if Valley Ranch is closer. Thank you again, Tasha! It’s been over a month since this encounter; however, I haven’t forgotten and definitely wanted to recognize you for it.
Wasted two weeks calling and running around to numerous other banks and credit unions.
Just needed to open a simple bank IRA to do a partial rollover.
Most places wanted me to make an appointment and / or drive 40 miles to get some complicated brokerage account with all the bells and whistles.
I was rapidly running out of time to get this done and in the mail to TRS before they took away my birthday.
Almost as an afterthought, I called.
An actual person answered!
She even said “yes” when I asked if they could do this.
I gathered my paperwork and tore through the 1960 traffic to try to get there before closing time.
Truly amazing!
In a matter of minutes, Monique had everything done.
Thank you Monique.
You really saved my bacon.