First National Bank


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5 Reviews on “First National Bank”

Terrible
1
5 reviews
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  • Linda Jones

    I was a victim of a scam. First time in 58 years. I went to the police, they told me to go to the bank and they would help me and work with me. I went and explained everything. They froze my account. The check bounced before my pay day. So I had to pay $44.00 in fees. I brought everything up to paid in full. Still they would not overlook a overdraft or returned item fee, even though I alerted them and paid everything I owed. Them after depositing another check and asking 3 or 4 time, “everything is fine. No problems, everything is the same as before the scam?” They told me yes, yes, yes. No problem. I tried to get gas and groceries, guess what happened? They had cancelled my card a week before. STAY AWAY!!!!!!!!!!!!! NEVER AGAIN FOR ME.

  • Shaundra “Shaundra Assur34 B” Bryant

    The blessing that turned into a cursing. Security that blocked me out and the attackers go free. No help from CSR. I still referred people to them. My husband who passed away without getting into his account because of the rudeness of the CSR’s. Then they even blocked his ATM card because he had to relocate for serious illness and dementia. Was told there was no way except to travel back to Texas. No POA or papers accepted. They still have his money in the account(I hope), but no way for his family to have it.

  • Power Chaser

    Trash bank.. my girlfriend got scammed with a Instagram link selling diet pills.. they pulled $500 from her account and the lame bank not only didn’t catch the fraud; they claimed the facts of their investigation found nothing wrong. $#@! this bank!

  • Vennessa Garcia

    Very poor customer service. I been banking with first national bank for many years and never had poor customer service experience until now that hey have all fairly new employees . Alexis got my money put it in a envelope and placed it on the counter for me to grab so when I asked her to count it like they are supposed to she stated I could count it so I put the money back down and told her she can do it then she said that she wasn’t going to called a assistant manager and walked to the back

  • Cori G

    WARNING!!! Be careful opening an account here! You get to open an account for a dollar but that is how they get you. They will trap you into fees that you will not even be aware of unless you dig for information. Make endless phone calls just to be told they did what they wanted.The hours are fine, but really not worth the trouble. Their maintenance fee is taken without notice. They will change the dates on you when the fee is to be charged. Say you open on the 15th, and think you have all month to avoid the fee. Think again! It changes to when they feel like charging. Thank goodness I had overdraft protection when I initially signed up. Had transferred money to get supplies for my daughter thinking it was a good use of my account. Before the money even fully posted they took the fee. Mind you, if my schedule had stayed the same when I opened the account, the fee would have not been charged. I was still within my month to make those transactions. Can’t close the account without getting charged $25. So not only will they trap you for 3 months, they will keep charging every month you don’t use it. Now I can’t save myself from these fees because I refuse to add more money just for them to take it! Never again. Save yourself the trouble and take that same $25 to go to a no fee bank. To play with a mother’s money is to play with her child smh.

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