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Monday | |
Tuesday | |
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5 Reviews on “First National Bank Texas”
Called me mam when I am a guy several times why I don’t like my phone I am irritated that employees are using gender at all just because my voice sounds fem coursed for a guy does not mean I’m a mam I’d like that employee re trained. Had me over Verify. 5 times.
Love going to this neighborhood Bank and I can do my grocery shopping as well! All the ladies behind the counter are more than helpful, they are a delight. They are patient and provide excellent customer service!
Terrible!!!!! Currently going through it with this location for a Charge off accnt that was never used! Went in 2 yrs ago to use Western Union and was told by an Asian looking lady who is the Super that in order to use Western Union I had to open an account. Which I thought was stupid but I did it anyway. BEFORE I even signed anything I was ABSOLUTELY CLEAR that I already had 2 other accnts that had FREE CHECKING no fees amd that was the SAME THING I wanted in order to become a member. And guess what she said? To make a long story short, I was good(for a good 2yrs) until I was suckered into outting 5 dollars into the accnt. By the same lady. Mind you I only created an account bc I recieved money from WU often(Child Support) I recieved a decent amount of $$ so she kept on trying to get me to make a dep. So I did. Just 5 to get her to shut the hell up. Everything was good up until after I decided to use the card oneday at RedBox. I had no money, and remembered I had put 5 into that accnt so I swiped the damn card. 3 months and 60 dollars negative later and here we are!!! BUT keep in mind I was STILL going into the HEB to western union ie (First National Bank of Tx) to recieve my Child Support. And NOT ONE SOUL mentioned my account was NEGATIVE. I even had been in to let them know I had now has a Tx lic. Keep in mind I was under the imp I jad FREE Checking!!! Sooo to make a long story short STAY AWAY FROM ANY BANK. THEY ONLY CARE ABOUT MAKING MONEY OFF OF FEES. GO TO A CREDIT UNION!!!!
They will not get a damn dime from me because they tried it. If I have to sue their asses for messing up my credit I will.
This HEB location is the first location where the teller mumbled the entire short conversation. I gave the teller my bank card and stated I wanted to make a cash deposit. She mumbled mmmhum. Then I asked for a balance and she mumbled mmmmk. I received my balance and said thank you and I didn’t even get a mumble. I believe her name is Miranda and her teller number is #1095.
This younger generation is rude.
Very friendly and helpful customer service… I have never seen a customer greeted without a smile from the teller or managers. The managers and staff do everything they can to meet your banking needs.