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5 Reviews on “GENCO Federal Credit Union”
I can’t speak highly enough about my experience with GENCO Federal Credit Union, especially thanks to their representative Edith Gonzalez. Edith has been an exceptional rep who made the entire process smooth and stress-free. She was incredibly helpful taking the time to carefully explain every detail and requirement, ensuring I fully understood what was needed. Her clear communication and thoughtful advice were invaluable as I continued with the loan process. This was my second time working with Edith, and I am forever grateful for the professional relationship we’ve built. She consistently provides outstanding service and her dedication to helping members is evident. If you’re looking for a credit union that values its members and provides top-notch service, I highly recommend GENCO with special thanks to Edith for making my experience so positive!
Kelsie was my financial service rep when I refinanced my truck with Genco FCU. She was incredibly helpful as it was my first time to refinance and I I had a lot to learn! She got me a great rate and kept my payments right where I wanted them. I highly recommend Genco for all your financial needs!
My mother does a lot of her banking at Genco and recently used them for a couple of loans. I was super impressed with how smooth the process was. Edith Gonzales was fantastic to work with and we really appreciated how quickly she got back to us and was able to work through a couple of issues. My mother and I both highly recommend Genco! Ask for Edith, she’s really went out of her way to make sure we were taken care of!
Sarah Barry out of the northeast branch of GENCO was absolutely amazing to work with! I called her a million times and she was always so friendly and got things done quickly for me (even on a Friday afternoon)! Highly recommend!
We have used Genco at least three times this year for various types of loans and I have been very impressed with the over all experience. Our representative, Edith Gonzales, has been amazing to work with. She’s very responsive, and knowledgeable. I really feel she’s went above and beyond to meet our needs and we will definitely be using Genco and Edith for any of our future banking and loan needs.