Welcome to PNC Bank, a premier destination nestled in the heart of Kingwood, Kingwood. Our central location at, 2707 W Lake Houston Pkwy, , Kingwood, Kingwood, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 713-867-1147. Explore our offerings on our website.
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5 Reviews on “PNC Bank”
Even though they have had over a year to “adjust” to working with COVID this branch is always closed for no reason. The other branch near me is open until 5pm like they say they are but this branch is always closing early and all around just not helpful. If I show up an hour before you close then put my check into my account, it takes less than 10 minutes.
From the moment we walked in the front tellers did not greet us, and we waited in the lobby for 20 minutes without being acknowledged. A lady then approaches us without introducing herself and asks us why we’re there. Mind you we were there to obtain information on opening a business account. The lady than tells us she could not help us and would get someone to help us. She returns and informs us that “Logan” could not attend to us after waiting 30 minutes already. And tells us we had to wait an additional 30 minutes. The lobby was completely empty with no customers. The customer service was terrible and unacceptable. We ended up going to Chase and the customer service was incredible and they attended to us as soon as we entered the lobby. Very disappointed in BBVA, we do not recommend.
If you are Native American, with a Native American ID, this is the bank for you. Never had trouble at this bank and Valeria always helps me out! Love the staff if I could give 10 stars I would!
These people are ignorant and inconsiderate. They judge people by what they think and always find a stupid lame excuse for not doing their job . They SUCK real bad they do not need any stars.
This location is by far the worst I have experienced in Houston. With previous experience in the banking industry, I shudder at the thought of the bank tellers and the manager whom oversees them. I will not be returning in the future. Stay away from this location. It is worth driving a few extra minutes to get quality service and a team with experience in their field.