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5 Reviews on “Security Service Federal Credit Union”
Barbara Bautista is always great when I go to her service windows.
She always SURPRISES With a great attitude and SUPLIES me with a warm atmosphere.
SURPRISE.!!!!!!!!!!!!!!!!!
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Barbara helped open a future builders account for me today. It was so easily done and she was able to answer questions for me as well as my two beneficiaries concerning accounts they might wish to open. Is it possible to add +++++ to the stars?
I had the best experience with Cristina, sheβs awesome and very knowledgeable about this bank. Was super patient with my millions of questions and happy to help. If I could come back and see her every time, I would. (:
I stopped visiting the Castroville SSFCU branch because of poor customer service from Jesse. I am handicapped and have been having vision issues so I had Jesse help me a couple of times and he was rude and stated I need to fill out forms. I tried explaining my situation and he reprimanded me about next time have it filled out. I have several banks that I have accounts with and this has to be the worst experience Iβve ever had with lack of empathy for my disability. I would change banks but I love SSFCU and donβt want one individual to take away my bank. I send either my son or daughter now in fear of getting him again. I would give a zero on rating if I could!
Tina was awesome today. My husband was scammed and she alerted the fraud dept and further investigated to make sure there were no other fraudulent activity. She was also able to get us new cards same day. I was also fortunate to have her help us get our minor an account set up. Very knowledgeable and friendly. Was able to answer any and all of our questions and addressed our concerns.