Welcome to Texas Trust Credit Union, a premier destination nestled in the heart of Texas, Athens. Our central location at, 808 S Palestine St, , Texas, Athens, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 972-263-5171. Explore our offerings on our website.
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5 Reviews on “Texas Trust Credit Union”
Absolute trash customer service.
I moved to another state, when I had an account with them, got another bank there. I let the debit card from Texas Trust go to about $10 and left it alone. I never signed up for overdrafts, was adamant about NOT wanting it. They paid out automatic drafts to Netflix, stuff like that, didn’t contact me until over $200 was spent, telling me I owe them $400 and change. I went in to pay them off. They refused to take the amount they spent for me. The $200 something. They said they would have a supervisor check and see what’s the least they will take to resolve it and I never heard back.
They’re a terrible credit union.
Do NOT use these criminals.
I left banking and came to them upon a friend’s recommendation.
So glad I did. I have had nothing but excellent customer service from them. Keep up the great job, I think you are the best and now recommend you to my friends as well.
Paid off my boat in February. I was promised the title would be mailed to me in 2 weeks. It is almost June and they still haven’t sent me my title. THIS IS NOT THE ONLY PROBLEMS IVE HAD WITH THIS CREDIT UNION………
How hard is it to send me the title?
I guess I will have to drive to Grand Prairie to pick it up. They are HORRIBLE with customer service and I will quit using them. “Go somewhere else. Trust me! “
These people need some serious help in customer service.
My wife has had her auto loan with them, for two years now, in on two separate occasions, they have double drafted our checking account.
When she called this time to get the money, put back into our account, they proceeded to tell us that the August 11 draft, was for a misssed payment on July 28 (her regular payment day). But we can see very clearly on our statements, that the payment was drafted on the 28th as well.
The lady that we spoke on the phone with, tried to tell my wife it wasn’t set up on automatic draft, when it has ALWAYS been, then got frustrated, when my wife tried to tell her that we could see the payment was drafted on the 28th.
“I don’t know what to tell you ma’am”.
We will never do business with this place again.
Trying to open an account there. Online says get your app done in 5 min. Called in the next day to see what is needed to finish and the guy had an attitude and said someone will cal tou back within a couple days. Not a great way to get new customers.