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5 Reviews on “Wells Fargo Bank”
Just had 500 dollars stolen from this Wells Fargo location. They have criminals watching people at ATM and following people on their errands. I will never be using this Wells Fargo again. Very unsafe location. Just filed police report.
My mom has been a customer of Wells Fargo since the name was Wachovia. Unfortunately she had a bad experience at this branch. While making a cash deposit with another individual without her consent, her account balance was presented on the screen for the other person to see. From my understanding you can only view your balance if the account holder request to see it. She feels that her account privacy was violated by showing her account information without her knowledge. Anyone can request to see your account balance at this location? We were told that the branch manager would call us to talk about the situation since she was on PTO but we haven’t heard from anyone. (the picture below is what a normal deposit looks like) why was my moms account information shown per request of someone else?
Never enough people working. Horrible customer service and communication. I am trying to get my son a checking account. We have been waiting over an hour and no one has so much as greeted us. There are 2 people sitting around doing ??? Very frustrated. Makes .e want to take my business elsewhere.
This is my 2nd visit to this branch, today I’m here to open a new business account and based on my experience from the last visit, I came to google to see if this is their normal review, and sure enough it is. There is one Banker available …
Went in the branch today (scheduled appt) to open a small business account. Had all the necessary documents but didn’t realize I had to have my wife there to sign as well because she is named on the business but we called her and she was going to meet there in 30mins to get it handled.. so I said I would go next door and grab a bite to eat, when I returned the Relationship Banker Julie Patricia Heppler informed me that she went ahead and shredded our original documents (still unsure why) honestly it’s how rude and no empathy about the situation. After she raised her voice I’m not gonna lie I became very rude. I guess Wells Fargo isn’t a good fit for me?? If you are looking for terrible banking experience call Julie!