Welcome to A+ Federal Credit Union, a premier destination nestled in the heart of Oak Hill, Austin. Our central location at, 6114 W William Cannon Dr, , Oak Hill, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-302-6800. Explore our offerings on our website.
Optimize your visit with precise navigation using coordinates, Latitude 30.2298547, Longitude -97.8634448. Simply click the Map Directions button for seamless navigation. We’re here to guide you every step of the way.
5 Reviews on “A+ Federal Credit Union”
Generally I have been super happy with this financial institution. However today I went to go and withdraw cash in order to pay a contractor for work he is doing. I was told I couldn’t withdraw as much as I requested because they are low on cash since it’s the first of the month and they need to save some cash for other customers. Seriously?
I don’t understand this at all. They said I could come back tomorrow and take out the rest but they didn’t know what time they were going to be ready to fill my request
I have to say I just don’t know what these people do. So glad I do not bank with them personally. Professionally I have to put a deposit in their bank every month and I absolutely hate going there. Doesn’t matter which location… more than a half an hour to an hour of my time will be wasted for a simple deposit of a simple check. The lines are always long, I guess they wait on one person at a time, and it takes them forever to wait on that one person. I will say there are worse banks out there but for actual service this one is pretty high on the “fail” list.
Justin was extremely helpful and took the time to explain my checking account. Had an excellent experience and am very pleased with his customer service skills!
Justin was wonderful to work with. He took a lot of time with an older member and answered all my questions. I feel so much better about A plus after his excellent customer service skills.
While trying to help an employee get set up with Direct Deposit, they had to verify it was the account owner. I get that! Please! Verify that it is the account holder. BUT 16 MINUTES of verification questions??? In 15 years of my career in banking, I never asked so many stupid questions to account holders. She had clearly given you information on her account that identified her as the account holder. For your representative to continue asking questions after that point seemed superfluous. She asked so many questions that had we not called them, I would have thought my employee was being scammed. Good golly! I told her that if it wasn’t such a pain in the butt, I’d advise changing my financial institution. The most frustrating part is that her questions taking forever caused the system to time out, and now they are doing scheduled maintenance. What should have only taken 5 minutes has now taken over an hour. Ridiculous!