Welcome to Bank of America (with Drive thru ATM), a premier destination nestled in the heart of Brodie Lane, Austin. Our central location at, 3601 W William Cannon Dr bldg f, , Brodie Lane, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-899-4800. Explore our offerings on our website.
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5 Reviews on “Bank of America (with Drive thru ATM)”
I had a terrible and disappointing experience with this branch coming in on a dreadful rainy Saturday for a simple account transfer request. Upon my arrival before closing time (7 minutes), an older woman informed me that the bank would be closing in two minutes.
To my chagrin, I held my composure and reiterated my mind request. To make a long story short, went through the AM, Mngr., and still they had no clue on how to expedite my issue. It’s ashamed a reputable bank such as BOA had to be labeled with horrible and sad customer service and that goes the same level with their 800 phone service. 😔
I switched to Bank of America about 20 years ago. I wanted to try Online Bill Pay. My bank at the time only offered it if you had a minimum balance. BofA offered it if you did one direct deposit a month.
I’ve never regretted the change. BofA has a ton of branches all over the place (although I rarely go to them). Their app and website are marvelous too, the best of several that I use.
I made a mistake and accidentally paid the wrong credit card last month. Rather than wait on the phone for a long time (all the major banks don’t have enough people answering phones these days), I made an appointment to meet with a banker at my local branch.
This terrific young man, Angel Rivera, helped me. He too had to wait on the phone for a bit but got me the right person and I was helped quickly once we got through to that person.
Angel was nice, friendly and professional. He knew what he was doing and obviously wanted to help.
I’m not a huge fan of any of the major banks, but they’re all a necessary evil in today’s world. Bank of America has been really good to me though. On the few times I’ve had to go into the bank (for large transfers or a Notary) they’ve been great. And their website and mobile app are the best I’ve used.
Just went today to get a cashier’s check. The lady behind the counter was so nice and accommodating (enough so that I feel compelled to write a good review)! Overall a very pleasant experience. I have been using BoA for a very long time and they have always been great about their customer service and accessibility.
The service is very bad, you wait your time and more people arrive and they never finish serving anyone because they leave them half full.
Worst service I’ve ever had in any bank! Completely unorganized the lady at the front doesn’t know what she’s doing, there never anyone at the counter it’s a disaster!