Welcome to Charles Schwab, a premier destination nestled in the heart of Downtown Austin, Austin. Our central location at, 501 Congress Ave. Ste 125, , Downtown Austin, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-370-3880. Explore our offerings on our website.
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5 Reviews on “Charles Schwab”
Be careful if you go here for TD Ameritrade. They find it perfectly ok to sit on simple things like deposit a check for days without notice or even apology.
Every time I have ever dealt with Schwab I have had a great experience. Kind front desk people, great customer support via the phone, and they even have extras like coffee and soda at this location. Highly recommend overall!
I have been contacting them for two years now trying to get an appointment. I have called the number for the office and nobody answers and I have requested through the 800 number and nobody calls me back. I am giving up and moving on the Edward Jones where there is at least a human to talk to. Very disappointed.
I have to agree with the other reviewers. I’ve been a Schwab client for over 20 years . I was looking to open a few new accounts.I walked in without an appointment just to ask a few questions. I would have been ok if the gentleman said sorry but an appointment is required due to covid restrictions or any other reason but instead I was treated like I was a homeless bum looking for a handout . He stated I should do my business on line . I stated that I had a few questions that would be better answered with a short face to face meeting . He was very rude and basically advised me to leave . I will be taking my business to another brokerage firm. Schwab is a good company and they should be concerned about who they have greeting their clients. I had a check for $500,000 ready to deposit .
I want to give a shout out to Brian Armstrong who provided exceptional customer service at the front desk. He was taking care of three people at once. Two of which were older ladies whose sense of entitlement, snarky remarks and overall rudeness would have made anyone crack under pressure. Not Brian, he continued to solve their problems and my own while addressing us in a very courteous manner. I truly believe he should be recognized in some way.