Welcome to Charles Schwab, a premier destination nestled in the heart of North Burnet–Gateway, Austin. Our central location at, 11601 Alterra Pkwy #150, , North Burnet–Gateway, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-684-3590. Explore our offerings on our website.
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5 Reviews on “Charles Schwab”
Front desk person is terrible. Snotty jerk. Requested a call from the manager. Surprise no call. I will be moving my $ one mil to a new company.
I was given a check by an account holder in the amount of $58.00 These security conscious stalwarts refused to verify funds until the customer answered their phone call. Ridiculous. I receive checks for 20 times that and breeze through cashing them with other banks.
There will be at least two hundred people who hear me advise against commerce with any Schwab entity before I feel vindicated. I appreciate caution but this is ludicrous.
Short:
50 days to close an account — you can potentially loose out on the entire bull run of an year. They will loose your papers, and won’t care about the consequences to your investments.
I wanted to transfer my 401k from Charles Schwab to another place. Here is what happened:
0. I liquidated my assets to avoid a liquidation fee (assuming I would be out of the market for a week or so)
1. Submitted paperwork to transfer investments personally at their branch on Nov 1st (dates changed – so its approximate numbers).
2. It is a month now, Dec 1st and I have not heard from them. In the mean time the market is up 1.5% due to tax reform.
3. I call in/ chat with them / wait for their return phone calls which do not materialize – multiple folks are culprits as far as not getting back on the phone after promising to. Finally the local folks track down the paperwork and tell me they will get on it ASAP on Dec 5th or so.
4. Dec 20th: I receive the check for what I had requested.
This bank will not verify a check written by them after closing my retirement account with them. I also have left a voicemail and follow up calls with no communication back my way. What is going on?
Went there to open various accounts. I need an international financial institution, this was was some friends recommended.
What a waste of time, the person who “helped” me just pointed me to their web site. Was unable to answer basic questions. The superior who was there was equally as useless.
Fortunately I found a much better option.