Welcome to UFCU, a premier destination nestled in the heart of Downtown Austin, Austin. Our central location at, 703 Lavaca St, , Downtown Austin, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-467-8080. Explore our offerings on our website.
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5 Reviews on “UFCU”
I added my autopay on 7/28. You turned it off.
I have never had a late payment & you have never had a new portal. All my bank statements & interest are wrong. You are messing up my statements, transaction history, interest, and creating fake transactions to make bookkeeping & AP/AR look harder than it is.
This has never happened in 24 years & is not a realistic thing for someone to worry about. Fix my credit report & bank statements & leave me alone. I don’t have time to sue you PLEASE stop.
I always have time to sue a VC making fun of me for sexual harassment & I will fight until the very end. Even corporate departments get bullied & I fight for my team. If the team is not competent or unprofessional they need to be fired.
The staff I talked with was very friendly, patient and helpful. I got my check cashed and learned how to use a machine there. Really appreciate the service.
They moved across the street which was confusing. Now there are only account associates instead of associates and bank tellers which really slows things down unless you are doing a deposit. The tellers have been replaced by machines. 5 people in front of me when I arrived but moving fairly fast. Nicer place than the last. Wish they still had at least one bank teller though.
This is my favorite UFCU branch. Their customer service is great and they are nice. Thank you Lloyd Jarosz and Marie!
Worst bank in the world. Never use this.
EDIT: Thanks for the fake lip service you’ve put on public display. Thing is, I’ve already spoken to customer service over phone and email and you refuse to make things right.
Your customer service started going downhill around 2021 and has continuously declined to the point that I no longer want anything to do with you. I’m not the only one. There are many similar reviews on here.
If you want to restore my mobile banking then we will talk. You won’t though. You’ve locked me in through vehicle finance yet locked me out of basic banking services while maintaining a hold that prevents me from opening an account at another credit union.
You have actively made a conscious attempt to make my life more garbage than it already is and I hate you. What you are doing to me should be illegal. You deserve a lawsuit but hey, you know I’m too poor to lawyer up so you keep your boot on my throat.
You actively use your power to oppress those who don’t have any way to stand up for themselves. It’s disgusting and petty.