Welcome to Wells Fargo Bank, a premier destination nestled in the heart of Texas, Allen. Our central location at, 995 W Bethany Dr, , Texas, Allen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 972-649-6625. Explore our offerings on our website.
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5 Reviews on “Wells Fargo Bank”
Absolutely dismal customer reception . I am an existing Prime Checking Account holder and visited the branch today to add my spouse . There was no banker and the Manager was assisting another customer . The lady – Her name is CAREY (she was at the cashier desk) was one of the worst cashier I have ever encountered in any Financial institutions( I do hold accounts in JP Morgan Chase) . She was busy checking and texting with her phone while I was standing for nearly more than a minute . When I told her the reason for my visit she bluntly said there are no banker and I need an appointment . I asked her if the Manager can help (If the branch cannot manage the schedule of the bankers who can assist , in all clear sense it is the Manager’s responsibility) to address the customers . I requested her to get me an appointment and she said ” Book Yourself – you have a phone . bla bla ” Indeed I do have a phone and I am sure her phone was busy in texting and facebook stuff (who knows) . Unfortunately I do have the safety deposit box with this branch as well , will defintely move it to some other branch whenever the boxes are available .
Banks are apparently trying to get rid of cash by making it very difficult to withdraw cash. This branch specifically is absolutely terrible. Management is a bunch of liars and has a terrible attitude, specifically Kimberly r manager and clay s banker. They are rude, unprofessional, and will call the cops anytime they don’t get their way. Get your money out of the banks before they take it. Wells Fargo customer service is just as terrible and will lie lie lie lie lie. Also, all branches do not answer their phones. They kick you over to the garbage customer service line.
Great customer service from Roberta. She listened and understood all my needs. If someone needs help with their account, this is the branch u need to go.
Kim and Roberta were EXEMPLARY! They went out of their way to protect my accounts in an important situation. They each were professional, well-versed, knowledgeable, compassionate, helpful, and represented WF in the most outstanding way possible! I’m Tremendously impressed! I will go out of my way to keep my accounts specifically at this location and recommend to everyone I know! Absolutely phenomenal service!!!!
Wells Fargo doesn’t deserve a hard working woman like Leslie. The only person who looked like they had a clue…Leslie, you deserve a job that appreciates your hard work like we deserve a bank that appreciates our hard earned money! Do better Wells Fargo