Welcome to First Convenience Bank, a premier destination nestled in the heart of Southwest Arlington, Arlington. Our central location at, 5330 S Cooper St, , Southwest Arlington, Arlington, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 800-677-9801. Explore our offerings on our website.
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5 Reviews on “First Convenience Bank”
Convinience my Â!!! Shopped at Kroger but needed some quarters for the parking meters I sometimes use. Walked up the the “Convinience” bank inside Kroger. Teller sitting behind counter and likely on her phone. “May I please have $3 in quarters?””Do you have uiur debit card with you?” She replied? I figured she was asking for their debit card. I said “No I don’t” she asked “Are you a member here?” I said”No I’m not” she said she’s sorry but she can’t give me change because I’m “not a member.” Well guess what!!!??? I’ll NEVER be a member of Un-“convienience” bank because of their rediculous policy and she takes her job too seriously!
Every time I go yo ANY first convenience bank, Im standing in line or just waiting for so long, even when There are no other customers to be helped, I don’t know what it is but they do not work efficiently. There’s been plenty of times I’ve been left waiting while tellers are just working on their computer not doing anything. It happens 100% of the time. I can’t wait to cancel and go back to major bank.
Things like online banking should not be handled at the teller station. No reason I should be standing in line for 10 plus minutes. There is a line out of the Kroger doors.
They will beg you to open an account just to have you wait all day. They had two employees sitting in the back room the whole time.
Then finally when I got helped the teller was so rude!!!!!
At this time the branch manager was working and two women bank tellers!
I don’t recommend this bank.
This bank was tolerable when Ms. Washington was running it, but there has been a 100% staff change and it is no longer usable for me. If you look at the reviews here, all the good ones are from a long time ago. I am in the process of moving to Frost.
You cannot view your monthly statement for a business account on-line, but they will charge you $2 for a paper statement, even though I am supposedly paperless.
This is the last bank you would want to use for a business. I wanted to transfer money between two business accounts—both being at this same bank—and they wanted me to do it by cashiers’ check, which costs $25. Really? The current crew at this bank is argumentative, condescending, and rude. I advise that you avoid them.
I did not give this bank the worst rating because they are open more hours than most banks, so it’s convenient if you want to go to the bank on Saturday or Sunday, wait in line forever, and be disrespected by some rude tellers.
This is the most UNPROFESSIONAL financial institution i have ever been to EVERY single time it’s a long wait for no apparent reason, are either standing around talking to one another or standing around eating and drinking or on their phones and I don’t know why I keep coming to this location. I will just have to drive a little further to the Fielder location where there is ALWAYS GREAT customer service. 😡🤬😡🤬😡….