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5 Reviews on “Bank of America (with Drive thru ATM)”
ATM issues abound. A while back one of their machines ate three checks with nothing deposited. Took a while but the issue was resolved in that we got the money back. But the machines are still a joke. I just tried to deposit five twenty dollars bills, one at a time to be safe but it spit them right back out. I got lucky. But I will never use them again for deposits. Very inconvenient.
I have been a Bank of America customer for 13 years and the service has been great to me. I know everyone has there opinions about things. Some good, some bad which is good. But I have no complaints so far. Thank you for the years of service.
I keep receiving collection notices from BOA due to a mistake on their end. Someone fraudulently went into my account and processed $1K worth of purchases. I did a claim, BOA said the charges were indeed fraudulent and gave me my money back then closed the claim. Months later they (unbeknownst to me) re-opened the claim and said they determined the charges were valid and took the credit back overdraftingthe account by $1K. Now they are expecting me to pay for their stupidity of re-opening a closed and settled claim. I have NEVER heard of a bank doing that. They can stop with the collection notices because they aren’t getting a dime from me. The charges were fraudulent I gave proof, your disputes department agreed. Whoever felt it necessary to go back on a 6 month claim should pay it because I’m not
I went into back to be seen and the staff wasn’t help at all and I saw people come in and were acknowledged coming in and leaving and even seeing me leave upset the lady didn’t even say anything just to go back and share this with her! All of us at important customers and when you the staff need to treat us as such!!!!
I’ve banked with BOA since the age of 16. I’ve only had one issue where they got my husbands info mixed up with my brother in laws and he had access to our money. This happened at another branch tho. I’ve been coming to this branch for a few years now and I’ve never had a problem until now. I’m dealing with a loan advisor and she is currently out for the day. Her back up is no help and when I call BOA the loan representative won’t answer a simple question either. Everyone keeps telling me I have to wait till my advisor comes back. Other than that this place is great. Super friendly staff.