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5 Reviews on “Bank of America (with Drive thru ATM)”
Great Service and Friendly and Professional Staff.I recently opened a checking account at Bank of America and was very impressed with the service I received from Andrew W. He was professional, knowledgeable, and courteous. He took the time to walk me through all of my options and answer all of my questions. I also appreciated the friendly and professional service from Danielle and all staff at the Bank of America
Airport location showing knowledge and excellent customer service skills as well.
I would highly recommend Bank of America Airport location to anyone looking for a new bank or banker.
Loved staff with bilingual banking service.❤️
I only go to the bank if i absolutely need to. The few times I’ve been to this location, I find it to be an unorganized mess. I took my daughter to open her first account and we sat there for 30 minutes before we were told we would have to reschedule for a later date. This was around 4:00, I don’t understand why they can’t take a minute to complete this if I had already registered her for this.
Today I went in to withdraw money because the drive throughwas closed. As i was standing in line in comes this older lady who is handicap, with a bag of money( I’m assuming) to open an account. This was at 3:40 pm. The lady was told she’d have to schedule appt for another day, this lady informed her she got a ride to come to the bank. I was the last one in line and tjere were three ladies working there. Noone else in the bank! The bank benefits from our money, why turn someone away. I almost told the lady to take he buisness somewhere else. But I still have money there and I’d be a hypocrite.
I really love my local bank – this location on Airport Blvd here in Austin. I live just a few minutes away, and EVERY TIME I need help, the customer service is outstanding.
I maintain my business checking account here, and chose BoA and this location because they were welcoming and helpful the whole way through. Every time I have to go to the physical location or call them on the phone, they have consistently been friendly, welcoming and professional problem solvers and stress reducers! My business includes international clients, and they and customer service were so helpful in making sure I had everything I need to manage the payment piece flawlessly.
I highly recommend this branch!
Not located in a very good area, but it is on the way home. Unfortunately the last two times I’ve deposited money in the drive through ATM, the same vagrant that hangs out at the bus stop approached my car asking for money. The most recent time he squeezed between the atm and my car door! Guy is got to get hurt if he pulls that with the wrong person.
These folks give a whole new meaning to “banker’s hours”. They aren’t even working 8 hour days here.