Welcome to Bank of America (with Drive thru ATM), a premier destination nestled in the heart of Greater South River City, Austin. Our central location at, 2501 S Congress Ave, , Greater South River City, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-440-3300. Explore our offerings on our website.
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5 Reviews on “Bank of America (with Drive thru ATM)”
I opened a new account with them at this location the lady was very nice of course I was opening a new account. I went back to make a deposit the lady at the counter said why are u making a deposit with me why not use the atm? (In a rude way like I was bothering her) I said does it really matter how I want to deposit my money isn’t that what u are here for? Than I proceeded to ask some questions about my account she acted like it was just to much for her. Rude staff I am switching banks asap. There were 3 more angry customers before me saying they were going ti switch also . All she kept telling them was couldn’t help to call the number on the card or just being plain rude !!! Not even worth 1 star terrible location.
Just another and slow service with bad attitude customer service yessss it is Bank of America is a big line and just one teller wowwww other wise I have to use this location please be more fast and reliable team thank you!!!!
Mismanagement and unprofessionalism among the staff at this location caused me to lose money. I highly recommend taking your business elsewhere.
I received a voicemail from Ryan on 5/23/24 stating that my foreign currency order I placed at this bank was ready and needed to be picked up in the next few days. I proceeded to call the bank multiple times to tell them that I’d come the next day, but they never answered. When I showed up on 5/24, the teller said that they returned my foreign currency order the prior day (the same day they called me informing me I had a few more days to pick it up). This caused me to lose a significant amount of money. I can’t believe that a bank would allow this to happen and be so unprofessional.
The low reviews are harsh. I only had to wait 5min for my service to print out a cashier’s check. They were polite and helpful.
Vanessa Garcia has been an absolute delight to work with during my numerous visits to the bank. She has consistently provided exceptional assistance with all my banking inquiries. Whenever I have the opportunity, I specifically request to work with her. Vanessa is incredibly friendly and her warm demeanor makes every visit to the bank feel effortless. Highly recommend!!