First Convenience Bank


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5 Reviews on “First Convenience Bank”

Poor
1.8
5 reviews
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  • Scarlet Nicole

    CLOSED LOCATION! This location is CLOSED!!! I went to this bank between two 8-hour shifts j had. It was a very important matter that I get my paycheck uploaded to my account. I go inside HEB and the bank is closed. I almost cried. I had to go back to work bc I didn’t have time to drive the closest one, 30 minutes away. Online is still showing it’s open but it’s not so I’m here to warn you!

  • Dominique Chavira

    I would like to say that my service here today was the best Ms.Samantha went above and beyond to help me and made sure I walked out happy because my account been compromised and she has been patient with me I would recommend this bank to anyone but overall every worker is very nice I love this bank been banking with them for years and they are always happy to help…

  • Stephanie C

    It’s not open in that location.. was a wasted trip

  • Gloria Santos

    Located in the same strip mall but now located within H-E-B. I highly recommend staying away from this bank. I figured I would ignore the Google reviews and try them out anyways, this was a big mistake on my part. Make sure to review the charges they will apply when you sign up. At first it does not seem like much but it adds up. I paid over $150 in fees! The staff is super nice. It’s just the banks business model that’s really awful.

  • Drew

    This place should be called first inconvenience bank. It cost $150 a month to have the account with the maintenance fees that they don’t tell you about upfront. I opened my account and my account was hacked within the first 12 days and all my money was stolen and they made me wait 30 days to get it back. Then I had to pay fees out of pocket on top of it. If you go into the office definitely don’t talk to Enrique he’s probably the least helpful. Oh yeah also if you need to ever call in get ready for 2 or 3 hours on hold. What an absolute nightmare this has been. Truly unbelievable. I’m literally sick to my stomach over the whole ordeal still.

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