Chase Bank


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5 Reviews on “Chase Bank”

Very Good
4.4
5 reviews
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  • Carissa

    Extremely nice people, however the last several times I have gone to get rolls of quarters for my apartment’s laundry, the rolls have been missing 1-3 quarters! I asked them if they do any quality checks on the rolls and she said “there is no way to.” So how come I can look on the outside and see that the rolls are uneven right away! This is a bank! So check your quarter rolls before you leave the bank because I guess they can’t.

  • WereSoClueLess

    God bless these people every single one of them need a raise. Thankyou!

  • Nick Chen (NicksE)

    I open a new account with Carlos’s help today. I need to say, it was GREAT! I am an international student just arrived Austin within a month. Carlos helped me through the process and taught me how to use them, e.g. the app, how to transfer, ACH., etc. He also helped me to avoid WT fees as I need to transfer my money from my home country. The services Carlos offered were impeccable! He is nice and willing to help. If you need anything, I highly recommend you call and ask for Carlos for help!

  • Abbey Mewbourne

    This is my favorite branch in Austin! They are always so nice and efficient. I’ve been to other locations where I’ve had my papers thrown back at me when asked to fax it because I didn’t have the number and this location offered to look it up for me. I will ONLY come to this location for now on even if it is out of my way because the customer service is impeccable.

  • Isabella Vidal

    Wonderful customer service, energy, and help from Orlando! I walked in after having my purse and ID stolen the weekend prior needing a large sum of cash today, and Orlando went through great lengths to contact people and find me another Chase that would be able to fulfill my withdrawal through the inside ATM. A few branches were having repairs or problems with theirs, so him specifying and finding one that worked specifically helped majorly. Thanks again Orlando! 🙂

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