Welcome to Chase Bank, a premier destination nestled in the heart of North Lamar, Austin. Our central location at, 9901 N Lamar Blvd, , North Lamar, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-719-2651. Explore our offerings on our website.
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5 Reviews on “Chase Bank”
A female customer service representative at this location was extremely rude & disrespectful. I went there to pick some quarters & dimes. She didn’t bag them instead, she had me take the coins out in open palms. Also, the way she interacts with customers is very offensive. Every time I go there I feel that she has a bad day. she really offended me and I will never stop by this location. Hate her(!)
Elva M Mondshine was very rude! She spoke to my friend and I very aggressive! I have been a chase member for over 4 years and every time I have gone to other branches they have never spoken to me this way. My friend would ask me a question and she would be so rude as in to tell her don’t ask her anything ask me everything and it was a simple question. Once she got so aggressive I told her she can calm down it was a simple question and she tried to kick me out of the office. Chase on Lamar really needs to train their employees to be patient, respectful, and friendly. If someone is accompanied by someone is probably because they want them to be there not just for giggles. Made us feel very uncomfortable and personally will never go back to this branch. A banker is supposed to make you feel comfortable to ask questions.
I just moved into the area decided to open a Chase account online after receiving my debit card I decided to go into my local branch this location. Upon walking into the building I noticed there were zero people in line I was actually excited about that made it to the front two tellers sitting there talking to each other completely ignored me looked at me a couple times and still did not acknowledge me I had to ask them if it was okay for me to approach. I think these people forget that they’re in the customer service industry. You guys are ghetto trash!
I’m dissatisfied about there customer service
To much slow customer service. I waited in the line 45 minutes on commercial drive through.and then went off line.