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5 Reviews on “Wells Fargo Bank”
A full service branch, conveniently located at William Cannon – Costco, Whole Foods, and my favorite place to eat Cypress Grill.
Although I’m not a fan of banks in general, I have to say that this is a marvelous branch.
I only have credit card accounts and a mortgage with Wells Fargo, no checking or savings. I recently accidentally paid the wrong card accout. After speaking to a few people on the phone (and we all know how difficult it is to get a person on the phone with large companies), I decided to come talk to a banker.
I had to make an appointment and did. A marvelous young gentleman was incredibly helpful and just a pleasure to deal with. He took care of everything in about 10 minutes and I’m very pleased.
Every time I come into this bank for a transaction I’m always the only, or maybe /2nd person in line, and despite seeing 5+ employees in the bank I always end up standing there waiting for ten + minutes before they help me. It’s very frustrating.
Hardly Staffed, staff takes there time & will allow a line to build up while clerks sit at empty drive through. Worse than being at Walmart checking out! Terrible Bank location.
I haven’t used this bank personally so I can only give 4 stars, but I had to make an appointment online with a few notes on a somewhat complicated situation that a loved one who is an account holder at another branch. Faith from this branch called me before my appointment, had already discussed all the ins and outs of with her manager and saved me a trip with several suggestions.
I have dealt with banks who were less helpful to me as the primary account holder than Faith and WF were to me as the relative of one. If the rest of the bank is this good, it’s a 5. Thanks!