Welcome to Austin FCU, a premier destination nestled in the heart of Parker Lane, Austin. Our central location at, 1900 Woodward St, , Parker Lane, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-444-6419. Explore our offerings on our website.
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5 Reviews on “Austin FCU”
I just purchased a used truck using Austin Federal Credit Union. I could not be happier with the professional service I received from Johnny! He went above and beyond to make my process easy. Further he was able to offer me an extended warranty through a 3rd party that gave me more peace of mind about my purchase. I would highly recommend Johnny and Austin FCU if you need financial services. Thank you!
The most antiquated repayment system for a banking institution on the online era. My car loan is serviced here and three times now I have had issues with my payments not posted on time or not posted at all. Unlike other banks if you want to make your payments online Austin FCU has no option for it on their site. Instead you are redirected to an outside page where your payment informations has to be entered manually every time you need to do a payment. There is a fee if using a debit card and only free option is using a checking account. If you have choice pick another bank for a car loan it is very inconvenient to have so many issues to repay a loan for which they conveniently charge daily interest.
The most you can make back in cash back rewards is $10 a month…… How sad! And that’s IF you use the card 12 times in a month which I would be surprise if anyone uses these people as their main bank!!!! Don’t even get me started with having to pay bills using this card and having to BEG to have your daily limit raised….. 0 STARS…… Take your money elsewhere people………
Today, the level of immaturity was astonishing when dealing with teller #49 at 10:21am. I was there for a deposit, company account. After she finished, had the nerve to scold me.
“For future reference, you need to come during the week. On Saturdays, we only have one teller. I know we told you before not to go through the drive through but our lobby is closed. You are holding up the line for other people.”
With an attitude behind it, at that. Like I’m some child in trouble. So this girl holds up the line MORE by fussing plus interrupts my response. No matter I let her get out all of the word vomit she was expelling.
I’ll have my say here, since she would not let me talk. Considering the two cars behind me, didn’t press the issue. That was the ONLY reason.
It is not my concern how many tellers there are. If I want to come on Saturdays then that’s when I will be there.
[I’ve been banned.😆I like the other location better, anyway. I have also never wrote my real last four digits. 😝]
Plus, no one told me not to go through the drive-thru. The last incident a while back had multiple transactions, according to intake day. They had a problem with that so I was gracious enough to include all on one deposit slip. Better be glad I prefer it all on one slip or I’d start splitting it up again. Must be noted in the file if this hag is recalling something from a year ago.
We accidently sent money here instead of A+ Federal Credit Union because of the bogus way they list their business. Caught it same day, asked for money to be returned they have held money not belonging to them for 6 days! That’s theft! I would never never do business or trust finances to such a dishonest group