Welcome to PNC Bank, a premier destination nestled in the heart of Rosedale, Austin. Our central location at, 4100 N Lamar Blvd, , Rosedale, Austin, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 512-421-5741. Explore our offerings on our website.
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5 Reviews on “PNC Bank”
Bank did not notify me about an issue with a check, then forced me to come into the branch to have the issue corrected, but instead of cashing the check they withdrew the cash from the account and didn’t do a stop-payment on the check, even after I asked them to. Avoid PNC bank at all costs.
UPDATE: I attempted to contact them via the method they requested in the response below. It takes you to a generic contact us page with no context. The only time they ever reached out to me directly was when they asked for feedback about an unrelated check deposit at the branch over a month later.
Don’t even bother with this bank, they don’t hold enough funds to cash checks, now me and my guys are in Austin for 7 days until check clears. Thanks PnC for costing all of us late fees and getting stuck in this town for 7 days. This is not a bank for the blue collar working man for sure. Oh and they won’t help me out write cashiers check so I can deposit it in my bank 3 blocks away.
Revised: now they won’t cash it for the owner of account either, this is an absolutely absurd experience.
And now we’re starting to think it’s the actual teller
I’m unsure where these one star reviews are coming from because I recently opened a checking and savings with PNC and my experience has been great since day 1 of opening the accounts. My drive thru visits are always smooth and done in a timely manner and also my experiences inside of the branches has also been good and I’ve visited multiple branches around Austin. I would recommend anyone looking for a new bank to try out PNC, they definitely won’t disappoint.
I’ve been a BBVA account holder for years, and this branch is one of the main reasons why. The staff is personable and friendly – I feel like I’m heard when I go through the drive-thru and one of my regular tellers is there to greet my with a (behind-the-mask) smile. If they’d add an Amazon Pick-up Locker, I’d throw in a 6th star.
This bank was so much better when it was BBVA Compass. PNC is now slow. This branch used to have three people that could notarize documents now they have one and she does not pay attention to other customers needing help she’s in her office talking about the Russian government with her current client even though other clients are waiting the service just is not as good as it used to be currently looking for a new business bank and personal bank people have busy schedules, I need a quick service that will take five minutes not a long winded conversation about the Russian government that I can hear in the background so I know they’re not actually working on anything. Employees should be trained on how to politely exit. Non-work conversations quickly after having a brief chat with a customer especially when they can see out their office window that other people are waiting for services. #EmployeesNeedRetraining.UPDATE / tell her at the 45th St. N LAMAR location SENT ME TO ANOTHER PNC LOCATION TO GET A NOTARIZATION AND WHEN I ARRIVED, THEY DID NOT HAVE A NOTARY. PNC IS LITERALLY BECOME THE SLOWEST WORST BANK EVER. I WILL BE CLOSING MY ACCOUNTS. DO YOURSELF A FAVOR AND BANK SOMEWHERE ELSE