Frost Bank


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5 Reviews on “Frost Bank”

Average
2.8
5 reviews
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  • XDeathXKing

    Alexandra was the best she got us the right account for me and my dad best customer service so glad I picked Frost bank 10/10

  • Kiara Colon

    Gloria was wonderful helping me open my account. She was efficient and patience with me with this process. Much appreciated

  • Bayansuren Bayarsaikhan

    My company has Humana insurance from this company (Frost is 3rd vendor company). I went to hospital and they said I have no insurance and Humana customer service proof it. I spend my all day to fix it. Now this Frost saying Humana made mistake and you have no insurance. But Humana said you didn’t have insurance since Feb. Now my fault to spend my all day. No experience no responsible nothing…

  • Lucero Jiloteo

    Never had a problem before until today. Kelly was too rude. She looks so unprofessional. She needs to be re-train.

  • Z C (Chucky2sRevenge)

    They locked my account down because their computer failed to read my mobile deposit correctly. Waited 15 days for someone to review my account and release my funds despite going in person to the branch to expedite measures, sending in emails and phonecalls to the head of department, as well as filed a complaint for their slow response. I never received a phone call or email from Frost about this. I ended up owing hundreds in late fees because of this.

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