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Address | |
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Phone | |
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Opening Hours
Monday | |
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5 Reviews on “Amegy Bank”
Any time I call this branch for a simple question they transfer me to customer service. Any time I go to deposit or withdrawal money they only have one person at the window so it takes 10 mins for them to finally get to me. I’ve been with a lot of banks in my life and this bank is the least convenient of them all.
I have been with Amegy for over 3 years now. I loved them in the beginning, mainly because the lady I opened my account with was so friendly & helpful. But over the years, they have changed significantly. We go through hell to access our own money. Like this past weekend, we needed cash out of our account because we were having home repairs down. Our account was frozen & no one could tell us why. Had to jump through hoops on the phone today for over an hour to get this resolved. Now it’s fine, it was the BANKS mistake….but that doesn’t help our situation because now we had to reschedule all the home repairs we needed done. It should never ever be so much trouble to access your own money & especially as often as we do. We will soon be switching our savings & checking accounts elsewhere.
I’m very disappointed in this branch. Every time I’ve come here I’ve been treated rudely buy the tellers and personal bankers. I will not ever come back here. Next time I’ll just go to the Clear Lake branch were I’m greeted with a smile and treated like a valuable customer.
Treated as a good customer, always welcomed with a hello, but just learned if someone steal X amount of dollars out of your account. You will not get it back. Might switch to Beacon Credit union because of this.
Very great, everyone was awesome in their help.