Welcome to Chase Bank, a premier destination nestled in the heart of Texas, Brownsville. Our central location at, 4999 Frontage Rd, , Texas, Brownsville, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at =956-350-6562. Explore our offerings on our website.
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5 Reviews on “Chase Bank”
Blonde bank attendant with orange stone pendant didn’t even greet us respectufully with her name or even a “welcome”
The tellers on the other far back side of the building had to acknowledge my presence.
The blonde banker didn’t even get up, just shouted from her cubicle “Do you have a question?”
We told her clearly and politely what we wanted to do (cash a check and open an account with the funds)
She: So it’s a chase check? We’re not cashing government checks
Us: [puzzled as EVERY bank is legally obligated to do so] ….
She: and if we do it takes two weeks
Us: Ok so. can we start the process to open an account?
Her: Yes. BUT YOU WON’T HAVE ACCESS TO THE MONEY
She asked for an ID. My husband provided his and she implied he cannot start a savings account if *I* don’t have my I.D
We weren’t asking for a joined account. We just wanted to open an account.
I don’t doubt the information she gave us in terms of requirements and such, so she likely does most of her job well; however, we asked a few more questions and requested that she check if she had any of our info in their system as we both have previously had an active account but she continued to be extremely short and rude, and legitimately did not seem to want to help us at all.
We had the info she was asking for in the car but we just looked at eachother in acknowledgement of her bad attitude told her we didn’t have it and left.
Followed the best banker, Daniela Duran, from one location to this location and we will continue to follow her wherever she goes! She continues to give us the best service and advice for our money, thank you Daniela!
Great place to do your banking. Very knowledgeable employees. Have questions about their services they are very helpful.
I’ve been so disappointed with Chase since they decided to cut down some fairly large oak and crepe myrtle trees. Their excuse was the mess being made by birds that were roosting in them. None of the neighboring businesses did that even though they have the same issue. I don’t know how code enforcement let them get away with that!! Now the bank looks unkept!!
Worst customer service 😒, can’t even get thru to speak to someone. Drive all the way to Brownsville from harlingen because no one picks up and I suspect fraud in my acct and there’s a paper on their window saying they’re closed, no explanation. …