Welcome to Dollar General, a premier destination nestled in the heart of Texas, Cookville. Our central location at, 6320 US-67 e, , Texas, Cookville, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at 903-380-5436. Explore our offerings on our website.
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5 Reviews on “Dollar General”
Customer service is literally being paid to be kind and helpful to your customers, especially in a retail environment.
Robert the manager will tell you to leave his store if you dare ask for a dry cart, unless you’re a male then it’s all good fun. Someone who believes that is the way to treat patrons should not be in a position with no repercussions.
Very rude and thinks it’s funny, I see why I’ve been told that store sucks.
“Sorry about that, there’s some paper towels in the restroom you can use to dry that off,” would have been an appropriate response from a manager, not yelling at an elderly woman for asking a question.
Update: Too busy eating and joking with coworkers to ring up a customer, still rude.
I love dollar general! Coupons in the app, u can usually see inventory in the app, call to make sure tho.
No one will ever answer the phone. No matter how many times you call. Cookville is the worst Dollar General. Omaha is the best one.
Very nice and energetic emplyees. Always there if you nee help finding something. The store is always so clean and you can actually walk down the aisles with your cart and not have to worry about running into inventory that hasn’t been stocked on the shelves yet.
Watch out for credit card fraud in that store. Especially when their machine apparently is having problems. I notice it always with one certain employee. But when I tried using my card and their machine was acting up I was getting fraud alerts on my cell. As if someone was trying to withdraw over my $200 limit. No telling what they’re doing on their monitor across from us. I showed her my text alerts and she was very nervous. But I notice there are always card machine problems when she works. I don’t always use my card but that day I did. Red 🚩 for sure. I’ve seen other customers have problems with the machine not working for some reason but only when she works. Used the machine several other times when she isn’t there and I never had problems or seen anyone else have problems when she isn’t there. I’m very observant. Wasn’t right. Also, I had a similar experience with Betty about discounted items but I got my discount. Yes she can be rude at times.