Welcome to RGV Credit Union, a premier destination nestled in the heart of Texas, Harlingen. Our central location at, 4321 W Expy 83, , Texas, Harlingen, United States, reflects our dedication to delivering top-notch services with convenience in mind.
For inquiries, please reach us at [email protected]. Explore our offerings on our website.
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5 Reviews on “RGV Credit Union”
Been conducting business with RGV for almost 30 years. Staff is always professional, friendly, & very helpful. Melissa from Ecpressway/Harlingen location is the Best!!!
Horrible customer service from tammy (compliance manager?) Her condescending tone made the call very unpleasant. As a representative, she should learn some basic courtesy and people skills. I was appalled by her poor attitude and will think twice about doing business with this credit union again if this is the level of service they provide.
I don’t know if it’s the lack of goals or focus of the company or if this was just the environment of this branch but complete lack of urgency. The company’s focus was not what I saw here. First I was asked if I wanted a loan to go online and apply, then instead of showing value in any of your offers extended warranty and added insurance she gave me a checklist offer reading off if I wanted to add each offer including if i wanted to buy a bottled water. During the wait because paperwork is not handled by the same banker I realized I didn’t even know her name (Melissa which I had to get from one of the tellers) that did it for me I called my bank Wells Fargo I was approved by both but I chose the one that made me feel they wanted my business.
I enjoy RGV CREDIT UNION ,staff is friendly and helpful. Been with them app.a yr glad that they help me with making my pymt on time. Thanks lots.
This was a good bank at first getting me a personal loan and financing me a vehicle with a low Interest rate but there came a time when I was going through some hard times and work had slowed down so I backed up like $150 dollars on my car payments and I was behind one payment on my personal loan so I was communicating with a gentleman name mike that was in charge of collecting the payments for the bank in regarding my situation he just kept asking me when could I do the next payment and I told him into my next pay check
So I was at work one day and my was wife calls me that the bank had Repo are truck
My daughters where present at the time and they where confuse of what was going so I called the next day to the bank and spoke to Mr Mike and he said he had to Repossess the vehicle for late payment and I asked why if I was only $150 dollars behind he said that my personal loan and truck loan where being seen as 2 late payments because they where combined then he told me I could get the vehicle back but I had to pay over $2,000 dollars in fees I did not have that money this occurred around 10-2023
And I found out in January of 2024 they still had the vehicle because it was still being reported as late payment like if I still had the truck . When the vehicle was no longer in my possession. Me and my family lost all the money we had invested and the bank just sold the vehicle like in march and they are charging me around $14,000 dollars back for the remaining balance
I think this is not fair I really like the vehicle and wanted to keep it but I don’t think I got a fair chance on working things out but we’ll what can I do