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5 Reviews on “Wells Fargo Bank”
Atm.down when closed no power to bank like I’m not gonna go around to all the branches. Just so I can make a deposit. This is unacceptable.
No wonder they have one of the lowest-average star branches near this area.
They told me that I couldn’t open a bank account because I’m not a ‘permanent resident’. It turns out, that the teller misunderstood the policy, and I had no problem to open the bank account from the other branch.
Not professional. Just go to the branch on Kirby. They are kind and more professional.
Second time at this location and the service is so bad!! The drive thru takes forever. Today it was more then 45minutes wait!!!!!!!! I called the branch and spoke to Manager and just kept apologizing and no solution. I’m at the window and told employee exactly what I was doing said ok and left. Then came back a few minutes later and asked a question. They are super slow and thats whats taken long more then anything. Please hope corporate gets this and district manager. And the drive thru lane two is not working either.
There is a reason this location now has 23 1-star reviews. Attempted to use the 2-lane drive-thru to make a commercial deposit and ended up leaving after waiting over 20 minutes in line. Thankfully I was not blocked in and was able to go to another location which served me in under 10 minutes. I wont be going back to this location as this isn’t the first time I left due to long wait times. This branch can learn a thing or 2 about moving a drive-thru quickly from the Chick-fil-A in the parking lot.
Went in with a simple request of depositing cash into my account and was assisted by Katia. She was very professional and provided great customer service. The place was also not busy at all despite being approximate to closing time. Definitely recommend this location.